Resiliency through the Pandemic
“You’re on mute”.
If I had a dollar for every time I heard that phrase over the last 15 months, well, let’s just say I’d have a lot of dollars.
Like many businesses, the pandemic caused us to rethink and re-tool how we serviced our clients and prospective clients. The rise in video conferencing and virtual meetings was like nothing we’d ever seen or done before. For a very long time, it was the only option to communicate both internally to our team members, and externally to clients.
Storey Kenworthy has always prided itself on the level of service we provide our clients, and the communities where we live and work. From our account executives to our customer service team, to the drivers who deliver office essentials. Service is our top priority, and the relationships we’ve formed with local businesses and organizations is vitally important.
With no option but to learn and grow, I’m extremely proud to say the entire supply division succeeded in continuing to provide the level of service our clients deserve and expect.
Our team is excited to start seeing our clients and team members faces again, but it’s very nice to know we are capable of providing exceptional service without the physical connection, if needed.
That is, assuming we are not on mute.