What “Customer First” means to The HON Company

A version of this article was first published on hon.com

It’s easy for a business to say it puts customers first.

That’s expected, right? Without customers, you don’t have much.

We’ve spent a lot of time thinking about our customers—and we’re not talking about during the past month, or the past year. Putting our customers’ needs (and wants) first has been at the heart of HON’s research, innovation and development for decades.

It’s one of our core values: to walk in our customers’ shoes and return with ideas, inspiration and information that will help our teams develop the next great product—so they can help customers do better work.

Read the full article on hon.com